No,do that to keep the session moving and to maintain the audience's attention.
What is your company doing with the extra money you're getting from the price hikes?You respond by saying,
I understand your concern regarding the price increase, I think you're asking why we found it necessary to increase the prices?The difference between the two questions is subtle but the second option puts you in a better position to respond. If the person is not happy with the way you rephrased the question then suggest that you see them after the Q&A session. You don't want to get into an argument with the person because you have more to lose than they do.
Thanks for your comment... Next question, pleaseand turn your attention to the opposite side of the room. At that point, the person won't know if you cut them off or just thought that he or she was finished. It's important to manage speeches or extended comments because audience members sometimes use the Q&A as an opportunity to state their company name or effort (a free commercial) but more importantly they prevent other audience members from asking key questions.
good questionto one person and not the other, you may stifle some people's willingness to speak because they feel you're placing a value judgment on the questions asked. You should strive to make everyone feel good about asking questions by saying
Thanks for asking that question.
Before I close, does anyone have a question?By having a prepared closing, you can end the Q&A session once you've reached the time allotted. Also, it gives you a crisp, professional way to end your talk versus
okay, well if there are no more questions, that's all.
outside of the context of our discussion.The bottom line is that you have to maintain your composure at all times and you can't get sidetracked by a bad question.
When it comes to public speaking, the success of the presentation starts and ends with you. Sure there are things you can't control, it happens to everyone. Just remember that when your technology goes on an unexpected blitz, an audience member makes a ridiculous comment, or some noisy high school students take an unplanned detour in front of your room—these are occurrences you can't control but you can always control your response to them and that may make all the difference.